It is unfortunate that this more than half-a-century old bakery is known as a factory (or kilang). In reality, it is a one-man baker outfit and an artisan one at that. Every loaf, bun and pastry is lovingly hand-crafted by Mokhtar himself. No workers, interns or apprentices behind the scenes.
Put him in Klang Valley and call it a boulangerie patisserie instead of kilang and fad-hungry hipsters will swoon all over him , even without him proclaiming sourdough.